Our Commitment To Privacy

Nurqelin™ respects your privacy and is committed to handling personal information responsibly. We collect and use information primarily to operate our online store, process orders, provide customer support, arrange delivery, and improve your shopping experience.

By using our website or purchasing from us, you acknowledge that information may be processed as described in this Privacy Policy.

Information We May Collect

How We Use Personal Information

Order Processing

We use relevant information to process and fulfill orders, confirm purchases, arrange shipment, and communicate important order updates.

Customer Service

Information may be used to respond to questions, investigate order concerns, process return or refund requests, and provide after-sales assistance.

Website Operations

Technical and usage information may help us maintain website functionality, identify technical problems, improve navigation, and enhance the overall shopping experience.

Service Improvement

We may use information and customer feedback to understand how our website and products are used and to identify opportunities for improvement.

Payment Information

Payments are processed through available payment service providers. We do not request that customers send complete payment card numbers, passwords, or other highly sensitive payment credentials through ordinary email.

Payment providers may process information according to their own privacy policies and terms. Customers should review the relevant provider's policies where appropriate.

Cookies & Similar Technologies

Our website and service providers may use cookies or similar technologies to support website functionality, remember preferences, understand website activity, and improve the online shopping experience.

Depending on your browser and device settings, you may be able to manage or restrict certain cookies. Disabling some technologies may affect portions of the website.

Information Sharing

Nurqelin™ does not sell customer personal information. Information may be shared when reasonably necessary to operate the store and provide requested services.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their own devices, accounts, and credentials.

Data Retention

We may retain information for as long as reasonably necessary to provide services, complete transactions, maintain business and transaction records, resolve disputes, comply with applicable legal obligations, and enforce relevant agreements.

The appropriate retention period may vary depending on the type and purpose of the information.

Third-Party Services

Our website may rely on third-party services for functions such as payment processing, analytics, website infrastructure, communication, and shipping.

These third parties may process information according to their own terms and privacy policies. We encourage customers to review those policies when interacting directly with third-party services.

Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children. We do not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact our customer service team so the matter can be reviewed.

Your Privacy Choices

International Customers

Depending on where you access or purchase from our website, information may be processed or transferred across borders in connection with website operations, payment processing, order fulfillment, customer service, and shipping.

Where applicable, information handling will be subject to relevant legal requirements and appropriate operational safeguards.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website operations, business practices, technology, or applicable requirements.

When changes are made, the updated version will be posted on this page. We encourage customers to review this page periodically.